918kisses Official Documents

918kisses Malaysia Platform Terms & Conditions of Use

Last Updated: 1 January 2026

This document contains the complete terms and conditions governing the use of the 918kisses platform. Please read it carefully before registering or using any of our services. By registering or using the 918kisses platform, you are deemed to have read, understood, and agreed to all terms stated herein.

918kisses Key Terms Summary
Six key things you need to know before you play
Member Eligibility
Age & Registration Requirements

Only individuals aged 21 and above who are residing in Malaysia are eligible to register. Each user is permitted one account only. Registration details must be accurate and up to date at all times.

Deposits & Withdrawals
Local Payment Methods

All transactions are in Malaysian Ringgit (MYR) using local payment methods — Touch 'n Go, GrabPay, DuitNow, and FPX. Minimum deposit RM10, minimum withdrawal RM50. Withdrawals are processed within 3–15 minutes.

Bonus & Promotions
Wagering Requirements (Rollover)

All bonuses are subject to the wagering requirements (rollover) specified in their respective promotional terms. Bonus abuse — including the use of multiple accounts to claim the same bonus — will result in full bonus forfeiture.

Account Security
User Responsibilities

Users are solely responsible for keeping their account username and password secure. 918kisses will not be held liable for any losses resulting from unauthorised access caused by the user's own negligence.

Prohibited Activities
Fraud & Manipulation

The use of bots, automated software, player collusion, money laundering and any form of fraud are strictly prohibited. Violations will result in immediate account suspension and forfeiture of all balances.

Responsible Gaming
Self-Limits & Support

918kisses provides self-management tools including deposit limits, loss limits, and account self-exclusion options. Players are encouraged to make use of these tools and to seek professional help if needed. We are fully committed to responsible gaming practices.

Important: These Terms & Conditions constitute a legally binding agreement between you (the user) and 918kisses. By accessing or using any part of our platform, you confirm that you have read, understood and agree to be bound by all terms stated herein. If you do not agree with any part of these terms, please discontinue use of our platform immediately.

1 Introduction & Acceptance of Terms

918kisses is an online entertainment platform providing casino gaming, Sports Betting, poker, e-sports and table game services to eligible users in Malaysia. These Terms & Conditions govern all aspects of your use of the 918kisses platform, including the website, mobile application and all related services we provide.

By registering an account on 918kisses, making a deposit, playing any game, or using any feature on our platform, you are automatically deemed to have read, understood, and agreed to be bound by these terms and conditions, together with the Privacy Policy and all relevant game-specific policies.

918kisses reserves the right to update or amend these terms at any time with appropriate notice to users. Continued use of the platform following any amendment constitutes acceptance of the revised terms.

2 Member Eligibility

To register and use the 918kisses platform, you must meet all of the following eligibility criteria:

  • At least 21 years old on the date of registration
  • Residing or located in Malaysia at the time of use
  • Possess full legal capacity to enter into a binding agreement
  • Not listed on any self-exclusion programme
  • Not playing on behalf of another person or acting as a third-party agent
  • Not engaging in any fraudulent or illegal gambling-related activities

918kisses takes the exclusion of minors seriously. If we suspect a user is under 21 years of age, the account will be suspended immediately and all transactions will be reviewed. Personal information may be shared with the relevant authorities.

3 Account Registration

3.1 One Account Per User

Each individual is only permitted to hold one (1) active account at 918kisses. This includes the use of the same IP address, the same device, or the same personal information. Holding multiple accounts is a serious violation and may result in the closure of all associated accounts and forfeiture of any balances or winnings.

3.2 Accuracy of Information

All information provided during registration must be accurate, complete, and up to date. This includes:

  • Full name as per Malaysian identity card (MyKad)
  • An active and valid Malaysian phone number
  • A valid and accessible email address
  • Accurate date of birth for age verification
  • Valid Malaysian bank account or e-wallet details for withdrawal purposes

3.3 Account Verification (KYC)

918kisses may require additional identity verification (Know Your Customer / KYC) at any time, particularly for withdrawals exceeding RM5,000. Required documents may include a copy of your MyKad, bank statement, or recent proof of address. Failure to provide the necessary documents may result in withdrawal delays or rejection.

4 Deposits & Payment Methods

918kisses only accepts deposits in Malaysian Ringgit (MYR) via approved Malaysian local payment methods. All deposits must be made using a payment method registered in the user's own name.

Payment MethodsMin DepositMax Deposit (Per Day)Processing Time
Touch 'n Go eWalletRM 10RM 10,000Instant (<1 minute)
GrabPayRM 10RM 10,000Instant (<1 minute)
BoostRM 10RM 5,000Instant (<1 minute)
ShopeePayRM 10RM 5,000Instant (<1 minute)
DuitNowRM 20RM 50,000Instant (<2 minutes)
FPX / Maybank2uRM 20RM 100,000Instant (<3 minutes)
CIMB ClicksRM 20RM 100,000Instant (<3 minutes)

Deposit limits may vary based on account tier and KYC verification status. Deposits from third-party sources are not accepted.

4.1 Prohibited Funds

Users are prohibited from depositing funds derived from illegal sources, criminal activity, or that are subject to any legal proceedings. 918kisses fully complies with Malaysia's anti-money laundering (AML) laws and will report any suspicious activity to the relevant authorities.

5 Withdrawals

5.1 General Withdrawal Conditions

Withdrawals at 918kisses are subject to the following conditions:

  • The minimum withdrawal is RM 50 per transaction
  • The maximum daily withdrawal is RM 200,000 (subject to account tier)
  • Withdrawals may only be made to the same payment method used for the deposit (or to a bank account/e-wallet registered under the same user's name)
  • KYC verification may be required before large withdrawals are processed
  • Any active bonus with unfulfilled wagering requirements may affect your withdrawal

5.2 Withdrawal Processing Times

918kisses aims to process all approved withdrawals within 3 to 15 minutes after the request is submitted. Withdrawals requiring additional review may take up to 24 business hours. 918kisses is not responsible for any delays caused by the processing systems of banks or e-wallet providers.

5.3 Withdrawal Rejected

918kisses reserves the right to reject or suspend a withdrawal if there are signs of fraud, terms violations, unfulfilled KYC requirements, or any issues with the user's identity verification.

6 Bonus & Promotions

All bonuses and promotions offered by 918kisses are subject to the specific terms and conditions stated in each promotional offer. The following general terms apply to all bonus types:

6.1 Wagering Requirements (Rollover)

Every bonus received is subject to a wagering requirement (rollover) before any withdrawal from the bonus balance is permitted. Different rollover requirements apply depending on the bonus type — typically between 5× and 30× the bonus amount. The exact rollover conditions are stated in each promotion's terms.

6.2 Prohibition on Bonus Abuse

The following activities are considered bonus abuse and are strictly prohibited:

  • Creating multiple accounts to claim the same bonus more than once
  • Colluding with other players to exploit bonuses unlawfully (bonus hunting)
  • Using low-risk betting strategies that are inconsistent with the intent of a promotion
  • Using false information or assuming another person's identity to claim bonuses

If bonus abuse is detected, 918kisses reserves the right to void the bonus in question, forfeit any winnings derived from it, suspend the account, and/or reject related withdrawals.

7 Game Rules

All games available on 918kisses — including casino, Live Casino, Sports Betting, e-sports, table games, and poker — are subject to their respective specific rules. Users are responsible for understanding the rules of each game before playing.

7.1 Game Outcomes Are Final

All game outcomes generated by an audited RNG (Random Number Generator) system or by dealers in live casino games are final and indisputable, unless a technical error can be substantiated. 918kisses does not entertain any claims based on subjective perceptions of game fairness.

7.2 Technical Failures

In the event of a technical failure during an active game session — including internet disconnection, server disruption or software errors — 918kisses reserves the right to void the affected round and return the wager to the relevant user. No winning claims may be made for rounds interrupted by technical issues.

7.3 Sports Betting

For the Sports Betting section, all displayed odds are subject to change until a bet is confirmed. 918kisses reserves the right to void bets accepted at incorrect odds due to technical errors. Bets placed on Malaysia Super League, EPL and other sporting events are subject to separate Sports Betting rules.

8 Prohibited Activities

The following activities are strictly prohibited on the 918kisses platform and may result in legal action in addition to account closure:

  • Use of bots & automated software: Using any software, bots, scripts, or automated mechanisms to play or interact with the platform
  • Collusion: Colluding with other players to manipulate game outcomes, particularly in poker and card games
  • Money Laundering: Using the platform to conceal or transfer funds derived from illegal activities
  • Identity fraud: Registering or playing using another person's information or a false identity
  • Hacking & technical exploitation: Attempting to exploit software bugs, security vulnerabilities or technical errors to gain an unfair advantage
  • Distribution of harmful content: Sending spam, malware, or harmful content through our communication platforms

9 Account Closure & Suspension

9.1 Closure by User

Users may close their account at any time by contacting 918kisses customer support. Prior to closure, all eligible balances will be refunded to the registered payment method, subject to any required KYC verification.

9.2 Suspension by 918kisses

918kisses reserves the right to suspend or close a user's account for the following reasons, without prior notice:

  • Violation of any part of these Terms & Conditions
  • Confirmation that the user is under 21 years of age
  • Proven fraud, collusion, or use of bots
  • Providing false information during registration or KYC
  • Activity that is suspicious from a legal or regulatory standpoint

9.3 For Cases of Suspension Due to Fraud

If an account is suspended due to fraud or serious violations, 918kisses reserves the right to forfeit all balances and winnings in that account and is under no obligation to return them to the user.

10 Responsible Gaming

918kisses is fully committed to responsible gaming practices. We believe that gaming should be a source of entertainment — not a cause of stress or financial hardship. To this end, we provide our users with a range of self-management tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits that cannot be increased without a 72-hour waiting period
  • Loss Limit: Set a weekly loss limit to ensure you always play within your means
  • Self-Exclusion: Suspend access to your account for anywhere between 24 hours and 6 months
  • Permanent Self-Exclusion: Permanently close your account if you feel the need to do so
  • Reality Filter: Set a session time reminder to stay aware of how long you have been playing

For more information, please visit the Responsible Gaming us.

11 Privacy & Data Protection

The collection, processing and storage of 918kisses users' personal data is subject to Privacy Policy our separate policy. By using our platform, you agree to the data processing practices described in that Privacy Policy.

918kisses complies with the Malaysia Personal Data Protection Act 2010 (PDPA) and will not sell, rent, or disclose users' personal data to third parties without their consent, except as required by law or for legitimate verification purposes.

12 Liability Limit

To the extent permitted under applicable Malaysian law, 918kisses shall not be liable for:

  • Any indirect, consequential or punitive losses arising from use of the platform
  • Service disruptions due to scheduled maintenance or circumstances beyond our control
  • Losses resulting from the user's failure to comply with account security requirements
  • Game results that are technically valid even if deemed unfavourable by the user
  • Payment delays caused by third-party systems (banks, e-wallets)

Under no circumstances shall 918kisses's maximum liability to any user exceed the net deposit amount made by that user in the 30 days preceding the claim.

13 Amendments to Terms & Conditions

918kisses reserves the right to amend, update or replace any part of these Terms & Conditions at any time. Users will be notified of significant changes via their registered email or in-account notification at least 7 days before taking effect, except in cases of security emergencies or regulatory changes requiring immediate action.

It is the user's responsibility to review the Terms & Conditions page periodically to stay informed of any updates. The date of the last update is always displayed at the top of this document.

14 Contact Us

If you have any questions, concerns, or feedback regarding these Terms & Conditions or your use of the 918kisses platform, please reach out to our support team:

  • Email: support@918kisses.ws
  • Live Chat: Available 24/7 via the chat icon at the bottom right of the platform
  • Response Time: Email within 24 hours; Live Chat within 5 minutes
  • Language: Bahasa Malaysia and English

For more information about our platform, please visit About Us, FAQ or Responsible Gaming.

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