At 918kisses, your privacy is more than a legal obligation — it is a responsibility we take seriously. This Privacy Policy clearly explains how we collect, use, store and protect your personal data as a valued 918kisses player in Malaysia.
All data transmitted between your device and 918kisses servers is protected by 256-bit SSL encryption — the same security technology used by major Malaysian banks such as Maybank and CIMB. Your data is kept safe from unauthorised parties.
Your personal data is stored in data centres protected by strict access controls, multi-factor authentication, and 24/7 security monitoring. Only authorised personnel may access user data, and every access is recorded in an audit log.
You have full control over your personal data at 918kisses. You may request to view, amend, transfer or delete your personal data at any time by contacting our support team via email or live chat.
918kisses has never sold, rented or traded your personal data to any third party for commercial marketing purposes, and never will. Your data is used solely to enhance your gaming experience on our platform.
All data processing practices at 918kisses fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We have an appointed Data Protection Officer (DPO) responsible for ensuring ongoing compliance with all legal requirements.
You can choose the types of communications you wish to receive from 918kisses — including promotions, product updates, and technical notifications. An unsubscribe option is available in every promotional email we send you.
Important Note: This Privacy Policy explains how 918kisses manages your personal data. By registering for or using the 918kisses platform, you agree to the terms set out here. Please read this document carefully — you have the right to know how your data is used.
918kisses is an online entertainment and gaming platform operating in Malaysia, offering casino, Sports Betting, poker, e-sports, and table game services to eligible users. We take our responsibilities as a data controller seriously with regard to all personal information you provide to us.
This Privacy Policy has been drafted in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and clearly sets out your rights as a data subject, as well as 918kisses's obligations as a responsible data controller. We are committed to ensuring your personal data is processed lawfully, fairly, and transparently.
If you have any questions about how we handle your personal data, please do not hesitate to contact our Data Protection Officer at privacy@918kisses.ws.
918kisses collects various categories of personal data depending on the nature of your interactions with our platform. Below is a comprehensive overview of the data we may collect:
| Data Category | Examples of Information | Primary Purpose | Retention Period |
|---|---|---|---|
| Identity Data | Full name, MyKad number, date of birth, gender | Account verification & KYC | 5 years after account closure |
| Contact Data | Malaysian phone number, email address, residential address | Communication & verification | 5 years after account closure |
| Financial Data | Bank account number, TNG/GrabPay/DuitNow account name, transaction history | Deposits, withdrawals & AML | 7 years (regulatory requirement) |
| Gaming Data | Betting history, wins, losses, and game preferences | Customer support & responsible gaming | 5 years after account closure |
| Technical Data | IP address, device type, operating system, browser information | Security & fraud detection | 2 years |
| Usage Data | Access logs, pages visited, session duration, clicks and navigation | Platform improvement & analytics | 1 year |
918kisses does not collect special category data (sensitive data) such as medical information, religious beliefs, political views or sexual orientation, unless you voluntarily disclose it and it is relevant to responsible gaming.
918kisses collects your personal data through the following channels:
918kisses uses the personal data collected solely for legitimate and necessary purposes, namely:
918kisses will not use your personal data for any purpose other than those stated above without first obtaining your renewed consent, unless another lawful basis permits such processing.
918kisses does not sell your personal data. However, we may share your personal data with selected third parties in the following circumstances:
We work with third-party service providers that help us operate the 918kisses platform, including Malaysian local payment providers (TNG eWallet, GrabPay, Boost, ShopeePay, DuitNow, FPX), cloud service providers, fraud detection companies, and KYC agencies. All third parties are required to comply with strict data protection standards and are prohibited from using your data for any other purpose.
918kisses may disclose your personal data to Malaysian government authorities or regulatory bodies where we are required to do so by law, court order or direction of a lawful regulatory body. This includes investigations relating to financial crime or money laundering.
In exceptional circumstances, we may disclose your data where doing so is necessary to protect your vital interests or those of another person — such as in an emergency involving risk to someone's life.
918kisses implements a range of robust technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or accidental disclosure:
While we take every reasonable measure to protect your data, no security system is 100% impenetrable. You also play an important role in keeping your data secure — always use a strong, unique password for your 918kisses account and never share your login credentials with anyone.
918kisses retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under applicable Malaysian law. In general:
Once the retention period expires, data will be securely deleted or anonymised so that it can no longer be linked to any individual.
Under the Personal Data Protection Act 2010 (PDPA) Malaysia, you have the following rights in relation to your personal data held by 918kisses:
Request a copy of the personal data we hold about you and information on how it is processed.
Request correction or updates to any inaccurate or outdated personal data held in our records.
Request the deletion of your personal data under certain circumstances, subject to applicable legal requirements.
Object to the processing of your personal data for specific purposes such as direct marketing.
Receive your personal data in a machine-readable format for transfer to another party.
Request that 918kisses restrict the processing of your data in certain circumstances as provided by law.
To exercise any of the rights above, please contact our Data Protection Officer at privacy@918kisses.ws. We will respond to valid requests within 14 working days.
918kisses uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Type | Purpose | Duration | Status |
|---|---|---|---|
| Essential Cookies | Session login, security, and core platform functionality | Session / 30 days | REQUIRED |
| Functional Cookies | Saves your language preference, display settings, and favourite game selections | 1 year | REQUIRED |
| Analytics Cookies | Understanding usage patterns, popular pages, and session duration | 2 years | OPTIONAL |
| Security Cookies | Fraud detection, CSRF protection, device authentication | Session / 90 days | REQUIRED |
You can manage cookie settings through your browser preferences. Please note that disabling essential cookies may affect the functionality of the 918kisses platform. We do not use third-party advertising cookies.
The 918kisses platform is strictly for individuals aged 21 years of age and above. We do not knowingly collect personal data from individuals below that age. Should we find that personal data of someone under 21 years of age has been collected without proper age verification, we will delete that information immediately and close the account in question.
If you believe that your child or someone you know under the age of 21 may have registered on our platform, please contact us immediately at privacy@918kisses.ws so that we may take appropriate action.
The 918kisses platform may contain links to third-party websites operated independently of us — such as local Malaysian payment provider websites. This Privacy Policy applies solely to the 918kisses platform.
918kisses is not responsible for the privacy practices of third-party websites. We encourage you to read the privacy policy of every website you visit. This includes the websites of e-wallet providers such as Touch 'n Go, GrabPay, Boost and ShopeePay when you carry out transactions through their channels.
In some situations, your personal data may be processed on servers located outside Malaysia — for example, for cloud computing services used by the 918kisses platform. In such cases, we ensure that any cross-border data transfers are protected by appropriate safeguards, such as:
Financial data related to transactions in Malaysian Ringgit (RM) via Malaysian local payment systems is always processed within Malaysia's borders, in accordance with Bank Negara Malaysia requirements.
918kisses reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements, or updated platform features. You will be notified of any significant amendments through:
The last updated date of this Privacy Policy is always displayed at the top of this document. Your continued use of the 918kisses platform following any amendments constitutes your acceptance of the revised terms.
If you have any questions, concerns, or wish to exercise your rights as a data subject, please contact the 918kisses Data Protection Officer (DPO):
If you are dissatisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection (JPDP) Malaysia, the country's data protection regulatory body.
For further information on the use of our platform, please refer to Terms & Conditions and Responsible Gaming.